DESCRIPTION
This feature provides your online store with the ability to sell, create, process, redeem and account for Gift Certificates. Customers can securely purchase gift certificates for their friends, family, associates. You may also generate your own Gift Certificates to be given to your own valued customers.
A link to the Gift Certificate Purchase Form can be placed anywhere on your site. On this form, the customer can indicate who the gift certificate is going "To:" and whom the gift certificate is "From:". The sender can also add a special gift message, which is sent along with the delivery of the gift certificate to the recipient. On this form, the sender can select the value of the gift certificate, typically in increments of $10, $25, $50, $75, and $100 (can be adjusted as necessary). After selecting a value for their gift certificate, the user would then enter their payment information. Finally, they would select whether they wanted their gift to be delivered by email delivery or postal delivery. Once all these options are selected, then the REVIEW button is then clicked. This allows the customer to review the information for accuracy before finally submitting to the store for approval. This portion can also be linked in with a real-time credit card gateway for no administrative interaction. The store administrator receives the forms, processes the payment and is able to easily add the new certificate to the system with a simple click of a link. Once the store administrator adds this new certificate it is ready to be redeemed in the checkout and the email recipients are then sent their email gift confirmation.
The customer can redeem their gift certificate during checkout. On the "Review Your Order" page, the customer is asked to enter their gift certificate code into an entry field. The submission is made and the system checks to validate the entered code. If the code validates, then the discount is instantly applied to the order and is clearly visible in the invoice as a discount. If the customer does not consume the entire gift certificate amount, the remainder balance is stored for later use, until the entire balance is of the gift certificate is consumed.
| Pro / Enterprise This module is included with SmartCart Pro and SmartCart Enterprise service. |
