FTP Help

1. Cute FTP Help

NOTE: These instructions are written for use with CuteFTP 4.0.  If you do not have CuteFTP 4.0, an evaluation version is available at www.cuteftp.com.  Although our service is compatible with many different FTP clients, we have provided information for the most used FTP clients for your convenience. 

Instructions

Open the CuteFTP client and click on the Quick Connect button.

Enter your server name, username, and password in the Quick Connect boxes.  This information was supplied by Bizcom in your account setup email.  The server name is your domain name or your IP address.  If your domain name has not yet transferred / registered, you must use ftp.bizcom.com as your address.

Once you have entered your login information, click the "Connect" button at the end of the login bar (the circled lightning bolt in the graphic above next to "Port: 21").

Once you are connected to the server, navigate to your local website folder in the left window pane.  You can upload files to the server by dragging and dropping from the left window to the right window.

Note: in order for your site to show up when you type in your domain name into a web browser, You must place all of your files in the html subdirectory in your account's directory.  The first page or the home page must be named one of these file names, if there is an existing "index.html" you must replace it with your own:

index.html
index.htm

Frequently asked questions about FTP

2. FTP Upload Instructions WS_FTP

NOTE: These instructions are written for use with WS_FTP.  If you do not have WS_FTP, an evaluation version is available at www.wsftp.com.

Instructions

Open the WS_FTP client and click the NEW button (shown below).


1. Profile Name - Name your site in the "Profile Name" field (this can be any name to distinguish your site from other sites in the FTP client workspace.)

2. Host Name/Address -
The server name is your domain name or your IP address.  If your domain name has not yet transferred / registered, you may use ftp.bizcom.com as your address.

3. Host type - this should be set to "automatic detect"

4. User ID - this is the "username" that was issued to you when you signed up with Bizcom.

5. Password - This is the "password" that was issued to you when you signed up with Bizcom.com
(note: if you check the "save password check box", you will not have to enter this password again.)

5. Click "Apply" and Click "OK"

To Transfer files to your remote directory.
1. Find the file on the left side which is your Computer directory or Local Directory.
2. Click on the file to highlight it and click the arrow that faces to the Right side which is your Remote directory to send the file to that directory.
(Note: Repeat in reverse to download from your remote directory to your Local Computer directory.)

Note: in order for your site to show up when you type in your domain name or IP address into a web browser, the first page or the home page must be named one of these file names:

index.html (standard HTML extension)
index.htm (standard HTML extension)

Also, these documents carry an "order of precedence" as they are listed above.  For example, if you have both an index.html file and an index.htm file, the index.html file will be the one that shows up when viewing your site with the domain name.

Frequently asked questions about FTP